Ilhas do Lago Eco Resort by WAM Experience - Caldas Novas
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Ilhas do Lago Eco Resort by WAM Experience
Caldas Novas Avenida Caminho do Lago 4600
No. of rooms
75
WiFi
Pool
Spa/wellness
Parking
Meals
Playground
We speak
PT-PT
8.3/10
No. of rooms
75
WiFi
Pool
Spa/wellness
Parking
Meals
Playground
We speak
PT-PT
8.3/10
Offering free WiFi and 6 outdoor pools, Hotel Ilhas do Lago Eco Resort by WAM Experience offers air-conditioned rooms with balcony, flat-screen cable TV, private bathroom, seating area, mini kitchen with microwave and minibar. Ilhas do Lago Eco Resort by WAM Experience offers a childrens playground. The reception can provide information on the area in order to help you plan your day. The nearest airport is Caldas Novas Airport, 6 km from the property.
The hotel day starts from hour 14:00 and ends at 12:00.
Please note:
- Hotel Ilhas do Lago Eco Resort guests have access to the 03 water parks of the network: Water Park, Clube Prive and Náutico Praia Clube (except on days that are closed for maintenance: Náutico Praia Clube: from 10 am to 10 am to 5pm, closed on Mondays and Wednesdays for maintenance Clube Privé: from 10am to 5pm, closed from Monday to Wednesday for maintenance Water Park: from 10am to 5pm, closed on Thursdays for maintenance).
- Parking is rotating and subject to availability upon check-in.
- In case of advance payment, the credit card holder must be a guest and must present a photo ID and credit card used to make the reservation upon check-in.
- Upon check-in, forbookings paid by credit card, it is mandatory presentation of credit card and identification document valid for the cardholder. On purchases via a third-party cards, must be presented a signed and authenticated commitment term.
- Pursuant to Articles 82 and 83 of the ECA (Child and Adolescent Statute), the accommodation of minors without supporting documents is prohibited, and only RG and Birth Certificates are valid, together with the parents travel authorization registered in notary office, in case the minor travels with another major responsible.
- During the stay, it may be necessary to change the room to another of the same category on Thursdays and Sundays and this will be mandatory, according to hotel guidelines.
- Hair dryer subject to availability (check at the hotel reception)
- Meals may be taken at another hotel in the chain, without prior notice, due to causes beyond our control.
- No refunds in case of early check-out.
- The cleaning of the units is not being carried out during the stay due to Covid.
- Due to Covid, the Saunas, gyms, playrooms and games room are working, but it is necessary to check with the reception the need to schedule for use (consult reception)
- From 9 rooms booked, the hotels policy for groups applies.Guests are required to show a photo identification and credit card upon check-in. Please note thatSpecial Requests are subject to availability and additional charges may apply.
Deluxe Apartment. The unit has 2 beds. ;
Family Apartment. The unit has 4 beds.
Process in place to check health of guests
Swimming pool
Kids' club
Board games/puzzles
Sun umbrellas
Free WiFi
Restaurant
Outdoor pool
Garden
Contactless check-in/check-out
All plates, cutlery, glasses and other tableware have been sanitized
Non-smoking throughout
Snack bar
Kid-friendly buffet
Sun loungers or beach chairs
Parking
Coffee house on site
Wine/champagneadditional charge
Guests have the option to cancel any cleaning services for their accommodation during their stay
Key card access
Fitness centre
Lift
Physical distancing rules followed
Shuttle service
Linens, towels and laundry washed in accordance with local authority guidelines
Games room
Fitness
WiFi
Massageadditional charge
Parking on site
Use of cleaning chemicals that are effective against Coronavirus
24-hour front desk
Fire extinguishers
Non-smoking rooms
Guest accommodation is disinfected between stays
Parking garage
Sauna
Internet services
WiFi available in all areas
Physical distancing in dining areas
Free parking
Water parkoffsite
First aid kit available
Shuttle service (free)
Bar
Hand sanitizer in guest accommodation and key areas
Air conditioning
Children's playground
Staff follow all safety protocols as directed by local authorities
Family rooms
Outdoor pool (all year)
Cashless payment available
